FAQ

Need a hand? Check out our frequently asked questions, or contact us.

How do the functions work on the Dzyn Space Editor?

We have created a series of short videos on YouTube to help show you how the various functions work. 

Visit the Dzyn Space YouTube channel

How do I upload my own photos, fonts, images or shapes to Dzyn Space?

To upload your own images, photos, Icons or fonts click "My Brand" on your dashboard.  Here, you can add brand colours, fonts, and upload images to use in your designs. Once your brand assets are uploaded, you'll be able to easily access them when you are creating or editing a template in the Dzyn Space Editor.

Watch the video instructions here

Dzyn Space subscribers have access our Pexels image library where you can get access to over one million photos that are free to use.  You also have access to Icon Finder, a royalty-free icon library that is free for you as well. 

There are plenty of royalty-free websites where you can find new photos, shapes, icons or graphics to add to your folders. Search on websites like UnsplashPixabay, Shutterstock, and Adobe Stock for a vast selection of royalty-free photos and vector graphics.  The best format for graphics for Dzyn Space is SVG format, this will enable you to change the colour of any graphics you upload.  you can find a wide range of SVG graphics on websites like Flaticon, Icons8, and Freepik.

We're constantly growing our asset library with new photos, shapes, and icons. If you have a specific need, please contact us and we are more than happy to help you set things up!

Photos are best imported as JPEGs, and icons or shapes as SVG files - this gives you the ability to adjust their colours.

Watch the video instructions on how to Dzyn Space assets to your designs.

Can I create my own Colour Palettes - Brand Colours?

Yes, you can add colour palettes on the "My Brand" Page. Simply use the colour tool to select a colour, or enter in the PMS or Hexadecimal (Hex) colour codes, then name and save them.  You will now be able to easily access these colours while in the Dzyn Space Editor.

Watch the video instructions here

What Internet Browser is best for accessing Dzyn Space?

For the best designing experience, we recommend you use Chrome when accessing Dzyn Space. If you run into any bugs on other browsers, flick us an email at hello@dzynspace.co.nz.

When I increase the size of the text block it does not change the FONT point size?

When you are in the Template Editing Screen and you adjust the text block - the board that shows around the text - i.e. drag a corner upwards or downwards this will scale the font either up or down. The point size will not change but the font will look bigger or smaller. If you drag the box to the right the font stays the right size.

Watch the Video Instructions here

How can I download and save templates?

When you are ready to use the file you can download different versions for different applications. If your template has multiple pages you can save all the pages in one file by choosing PDF. If you want each page as a single file then save as JPEG, PNG or SVG. If you are sending your file to a printer the choose PDF for print, this option has 3 mm bleed added. SVG - stands for Scalable Vector Graphics - this is the highest resolution file option. An SVG file can be used by sign writers for printing the file out in a big version.

Watch the Video Instructions here

What is Curved Text?

Curved text is a new Dzyn Space feature that lets you "bend" text. 

Watch the Video Instructions here

What is Gradient Colour?

The Gradient Colour tool allows you create a blend effect between multiple colours.

Watch the Video Instructions here

What is Transparency?

The Transparency tool allows you to specify the opacity of an object

Watch the Video Instructions here

Can I use Keyboard shortcuts?

Yes.  We have created the shortcuts for Copy (Crtl+C) and Paste (Ctrl+V). These are very useful if you want to copy any items from one page of a multipage template to another page.  You can also use the backspace or delete key to delete items on a template and Ctrl+Z to undo.

NB:   Control key is used by PC and MAC keyboards.

Can I Share templates?

At the moment you cannot share a template. We are working on adding this function to the platform in the near future.

Can I change the Colour files uploaded?

We have a wide range of icons, lines and shapes free for you to use in your designs and you can also upload your own.   

The best file format for graphics in Dzyn Space is SVG,  this allows you to change the colour of them easily!  BUT some SVG’s won’t change their colour correctly.  When an SVG file is made up of a lot of different paths and structures - they won't change the colour through our colour wheel or gradient colour tool. 

We are always trying to improve our software and how it works so we do apologise if there are any files that are not changing to how you would like them. If there is something in particular you need, please contact us at hello@dzynspace.co.nz.

Frequently Asked Questions

How do the functions work on the Dzyn Space Editor?

We have created a series of short videos on YouTube to help show you how the various functions work.
Visit the Dzyn Space YouTube channel

How do I upload my own photos, fonts, images or shapes to Dzyn Space?

To upload your own images, photos, Icons or fonts click "My Brand" on your dashboard.  Here, you can add brand colours, fonts, and upload images to use in your designs. Once your brand assets are uploaded, you'll be able to easily access them when you are creating or editing a template in the Dzyn Space Editor.

Watch the video instructions here

Dzyn Space subscribers have access our Pexels image library where you can get access to over one million photos that are free to use.  You also have access to Icon Finder, a royalty-free icon library that is free for you as well.

There are plenty of royalty-free websites where you can find new photos, shapes, icons or graphics to add to your folders. Search on websites like Unsplash, Pixabay, Shutterstock, and Adobe Stock for a vast selection of royalty-free photos and vector graphics.  The best format for graphics for Dzyn Space is SVG format, this will enable you to change the colour of any graphics you upload.  you can find a wide range of SVG graphics on websites like Flaticon, Icons8, and Freepik.

We're constantly growing our asset library with new photos, shapes, and icons. If you have a specific need, please contact us and we are more than happy to help you set things up!

Photos are best imported as JPEGs, and icons or shapes as SVG files - this gives you the ability to adjust their colours.

Watch the video instructions on how to Dzyn Space assets to your designs.

Can I create my own Colour Palettes - Brand Colours?

Yes, you can add colour palettes on the "My Brand" Page. Simply use the colour tool to select a colour, or enter in the PMS or Hexadecimal (Hex) colour codes, then name and save them.  You will now be able to easily access these colours while in the Dzyn Space Editor.

Watch the video instructions here

What Internet Browser is best for accessing Dzyn Space?

For the best designing experience, we recommend you use Chrome when accessing Dzyn Space. If you run into any bugs on other browsers, flick us an email at hello@dzynspace.co.nz.

When I increase the size of the text block it does not change the FONT point size?

When you are in the Template Editing Screen and you adjust the text block - the board that shows around the text - i.e. drag a corner upwards or downwards this will scale the font either up or down. The point size will not change but the font will look bigger or smaller. If you drag the box to the right the font stays the right size.

Watch the Video Instructions here

How can I download and save templates?

When you are ready to use the file you can download different versions for different applications. If your template has multiple pages you can save all the pages in one file by choosing PDF. If you want each page as a single file then save as JPEG, PNG or SVG. If you are sending your file to a printer the choose PDF for print, this option has 3 mm bleed added. SVG - stands for Scalable Vector Graphics - this is the highest resolution file option. An SVG file can be used by sign writers for printing the file out in a big version.

Watch the Video Instructions here

What is Curved Text?

Curved text is a new Dzyn Space feature that lets you "bend" text.

Watch the Video Instructions here

What is Gradient Colour?

The Gradient Colour tool allows you create a blend effect between multiple colours.

Watch the Video Instructions here

What is Transparency?

The Transparency tool allows you to specify the opacity of an object

Watch the Video Instructions here

Can I use Keyboard shortcuts?

Yes.  We have created the shortcuts for Copy (Crtl+C) and Paste (Ctrl+V). These are very useful if you want to copy any items from one page of a multipage template to another page.  You can also use the backspace or delete key to delete items on a template and Ctrl+Z to undo.

NB:   Control key is used by PC and MAC keyboards.

Can I Share templates?

At the moment you cannot share a template. We are working on adding this function to the platform in the near future.

Can I change the Colour files uploaded?

We have a wide range of icons, lines and shapes free for you to use in your designs and you can also upload your own.  

The best file format for graphics in Dzyn Space is SVG,  this allows you to change the colour of them easily!  BUT some SVG’s won’t change their colour correctly.  When an SVG file is made up of a lot of different paths and structures - they won't change the colour through our colour wheel or gradient colour tool.

We are always trying to improve our software and how it works so we do apologise if there are any files that are not changing to how you would like them. If there is something in particular you need, please contact us at hello@dzynspace.co.nz.


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Feel free to contact us today with any enquiries you have – we are all happy to help

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