Frequently asked questions

Quick answers about Dzyn Space — what it does, who it is for, and how pricing works. Can't find what you need? Get in touch.

What is Dzyn Space?

Dzyn Space is a collaborative creative workspace for startups, small businesses, and freelancers. It combines a design editor, a video editor, brand kits, and templates in one place so teams can produce marketing content without juggling separate tools.

Is Dzyn Space free?

Yes — Dzyn Space has a free tier that covers core design and video editing with access to free templates. Paid plans unlock premium templates, higher export limits, and additional storage. See the pricing page for current plan details.

Can I use Dzyn Space designs for commercial work?

Designs you create in Dzyn Space are yours to use commercially. Some premium templates and stock assets may have additional terms; each asset lists its licence inline.

What file formats can I export?

Designs export to PNG, JPG, and PDF (including print-ready PDF for selected templates). Video projects export to MP4 at resolutions up to 1080p.

Does Dzyn Space support print-ready files?

Yes — print-ready templates (business cards, posters, flyers) export as PDF with proper bleed and CMYK colour handling, ready to send to a print shop.

Can multiple people collaborate on a design?

Dzyn Space is built for team workflows: you can share brand kits across your workspace, review drafts, and hand designs between editors. Real-time co-editing scope and seat pricing are described on the pricing page.

How does Dzyn Space compare to Canva?

Both tools let you design from templates in the browser. Dzyn Space focuses on startup and small-business marketing workflows: brand kits, multi-channel scheduling, video, and print-ready output in one subscription rather than separate products.

Do I need to download anything to use Dzyn Space?

No — Dzyn Space runs entirely in the browser. Designs, assets, and exports are stored in the cloud and accessible from any device with a modern browser.

How do I cancel my subscription?

You can cancel anytime from your account settings. Your plan stays active until the end of the current billing period, after which your account reverts to the free tier. Designs and exports remain accessible.

Where is Dzyn Space based?

Dzyn Space is operated from New Zealand and serves customers globally. For business enquiries, contact hello@dzynspace.co.nz.